Tomasz Gnat
Redesign of the System for Radios Provisioning
A comprehensive UX/UI redesign project that transformed a complex radio provisioning system into an intuitive and efficient platform for telecommunication professionals.
The Problem
Existing Challenges
Complex and unintuitive interface leading to user errors
Time-consuming provisioning process
Limited visibility of system status and progress
Project Goals
Reduce provisioning time by
50% through streamlined
workflows
Create intuitive interface
reducing training time and user
errors
Improve system status
monitoring and progress
tracking
UX Process
User Personas
Mark Thompson
Network Engineer
10+ years experience
Technical expert
Needs efficient workflows
Sarah Chen
System Administrator
5 years experience
Monitoring focused
Needs clear system status
User Flow Comparison
Start
Configure
Validate
Deploy
Quick Start
Smart Config
Auto Deploy
Key Research Insights
Users struggled with complex
configuration options
Average time spent on single
device provisioning
Users wanted better progress
visibility
Interface Changes
Before
After
Before
After
New System Design
Quick Provisioning
Simplified 3-step process for faster deployment
Real-time Monitoring
Live status updates and progress tracking
Configuration Templates
Pre-defined settings for common scenarios
Validation System
Automated checks to prevent errors
Reduction in provisioning time
User satisfaction rate
Decrease in support tickets
Importance of user feedback in technical system design
Balance between functionality and simplicity
Value of iterative testing with real users
Next Project
