Tomasz Gnat
I’m a Product Designer and Product discovery
consultant, working with companies and
entrepreneurs to improve people's experience with
their products.
It’s my job to help them grow by optimizing processes
and costs in order to increase profitability.
Trusted by Industry Leaders
About Me
I'm a Product Designer and Product Discovery Consultant, working with companies and entrepreneurs to improve people's experience with their products.
It's my job to help them grow by optimizing processes and costs in order to increase profitability.
Industries of Expertise
Telecommunications
Banking
Healthcare
E-commerce
Mobile Solutions
I'VE DONE WORK FOR
About Me
I'm a Product Designer and Product Discovery Consultant, working with companies and entrepreneurs to improve people's experience with their products. It's my job to help them grow by optimizing processes and costs in order to increase profitability.
Selected Projects
Radios provisioning system
Teleco solutions company
Improved efficiency: Reduction in the time required for radio device provisioning and configuration.
Decreased error rates: Streamlined workflows and clear indicators reduced provisioning errors.
Modern aesthetics: Adopted a clean, visually appealing design with an intuitive interface.
New feedback mechanisms: Added systems to inform users about provisioning success or failure.
Bank employee system
Icelandic Bank
Consistent experience: Unified design ensures intuitive use of the application.
User-driven optimization: Features refined through collaboration with end users.
Positive reception: New designs received great feedback during presentations to employees.
Increased engagement: Consistent look and optimization boost employee satisfaction.
Transplantation management system
Public heathcare institution
Optimized user flows: Collaboration with subject matter experts improved application workflows.
Enhanced UI consistency: A style guide and new UI components library ensured uniform design.
Improved accessibility: Compliance with accessibility guidelines boosted overall functionality.
Streamlined user experience: User feedback was integrated to create a more intuitive interface.
Portal for a company partners
Retail Solution company
Improved appeal: The new look and feel made the application more engaging and enjoyable.
Identified pain points: Research revealed common issues and popular features of the old portal.
Enhanced usability: Redesigned user flows simplified navigation and improved ease of use.
User-focused design: Insights from research shaped a more intuitive and user-friendly portal.
B2B E-commerce
Electrical engineering company
Faster product addition: Reduced the time required to add products and create an order.
Enhanced checkout design: Changes to the cart and checkout streamlined the ordering process
Customized solution: Tailored improvements significantly boosted the user experience.
Improved efficiency: Optimized workflows made ordering quicker and more intuitive.
E-commerce management system
E-commerce solution company
Identified pain points: Research revealed the most common challenges faced by users.
Faster iterations: Collaboration with the product owner sped up wireframe development.
Usability testing: Testing ensured the application is intuitive and user-friendly.
User-centered design: Insights and testing shaped a more effective and accessible application.
Mobile application
Multinationnal corporation
Essential features defined: Workshops with stakeholders identified key application functionalities.
Customized design: Navigation and user flows tailored to user needs for better usability.
Visually appealing UI: Illustrations enhanced the application’s look and user enjoyment.
User-focused approach: Collaboration ensured a functional and engaging user experience.
POS application
Retail solution company
Consistent design: A new style guide ensured uniformity across the application.
Improved usability: Nonstandard UI elements were reworked for better user experience.
Refreshed appearance: The updated interface made the application more appealing and enjoyable.
Enhanced user experience: Visual and functional improvements boosted overall satisfaction.
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WHO
WHAT
RESULT
Redesign of POS application from desktop to tablet usage
Retail solution company
Competitors analysis | Benchmarking | User stories mapping | Wireframes | Prototyping | Workflow Improvement | UI Design |
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Through the implementation of a new style guide, we successfully achieved consistency throughout the application.
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We recognized and reworked nonstandard UI elements to enhance the application's usability.
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The refreshed appearance and user interface of the application have made it more visually appealing and enjoyable to use.
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WHO
WHAT
RESULT
New mobile application for employees - NDA
Multinational corporation
Workshops | User stories mapping | User flows | Wireframes | Prototyping |
UI Design |
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Through workshops with project stakeholders, we were able to determine the essential features for the application.
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Design of the navigation and user flows ensures that the application is customized to meet the needs of our users and is user-friendly.
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By incorporating illustrations, we have created an enjoyable and visually appealing user experience.
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WHO
WHAT
RESULT
E-commerce management
E-commerce solution company
E-commerce solution company
Research (Phone interviews, Survey) | User stories mapping | Wireframes | Prototyping | Workflow Improvement | Usability testing |
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Research was conducted to identify the most frequent pain points experienced by users.
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Working closely with the product owner enabled faster iteration of the application wireframes.
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Usability testing was incorporated into the design process to verify the application's intuitiveness.
New B2B E-commerce solution
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WHO
Electrical engineering company
WHAT
Workshops | User stories mapping | Prototyping | Workflow Improvement
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The product-adding process reduced the time it takes to create an order.
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After making several changes to the cart and checkout design, we were able to create a customized solution that greatly improved the ordering process.
RESULT
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WHO
WHAT
RESULT
Redesign of the portal for company partners - NDA
Retail solution company
Research (GA Review, Survey) | User stories mapping | Wireframes | Prototyping | Workflow Improvement | UI Design | UI components library |
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By conducting research, we were able to identify the most common pain points experienced by users and the features of the old portal that were most frequently used.
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The new look and feel of the application has made it more appealing and enjoyable to use.
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The redesigned application userflows have improved the portal's ease of use.
WHO
WHAT
RESULT
Redesign of a transplantations management system - NDA
Telco solution company
Workshops | User stories mapping | Wireframes | Prototyping | Workflow Improvement | UI Design | UI components library |
Workshops | User stories mapping | Wireframes | Prototyping | Workflow Improvement | UI Design | UI components library |
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With the participation of subject matter experts in our workshops, we successfully optimized the user flows.
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The application's user interface consistency received a significant boost through the inclusion of a style guide and a new UI components library.
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We ensured that our application met the required accessibility guidelines, thereby enhancing its overall functionality
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RESULT
WHO
WHAT
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The application now has a consistent look and feel throughout.
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The features in the application have been optimized through collaboration with end users and subject matter experts.
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New designs have been showcased at various events to the bank employees, and they have received great feedback and increased employee engagement with the project.
Redesign of a system for bank employees
Bank
Research (Interviews) | Workshops | User stories mapping | Wireframes | Prototyping | Workflow Improvement | UI Design | UI components library |
WHO
WHAT
RESULT
Redesign of the system for radios
provisioning - NDA
Telco solution company
Research (Interviews) | User stories mapping | Prototyping | Workflow
Improvement | UI Design | Design system implementation | Usability testing |
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Improved efficiency: Reduction in the time required for radio device provisioning and configuration.
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Decreased error rates: The streamlined workflows and clearer status indicators contributed to a decrease in provisioning errors and connectivity issues.
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Modern aesthetics: Adopted a modern and visually appealing design language with a clean and intuitive interface.
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New feedback mechanisms: Incorporated new feedback mechanisms, to inform users about the success or failure of provisioning actions.