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I'VE DONE WORK FOR

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I’m a UX Designer and Product discovery consultant, working with companies and entrepreneurs to improve people's experience with their products.

It’s my job to help them grow by optimizing processes and costs in order to increase profitability.

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INDUSTRIES

Startups
E-commerce
Retail
Banking
Healthcare

PROJECTS

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WHO
WHAT
Telco solution company
Research (Interviews) | User stories mapping | Prototyping | Workflow Improvement | UI Design | Design system implementation | Usability testing |
RESULT
  • Improved efficiency: Reduction in the time required for radio device provisioning and configuration.
  • Decreased error rates: The streamlined workflows and clearer status indicators contributed to a decrease in provisioning errors and connectivity issues.
  • Modern aesthetics: Adopted a modern and visually appealing design language with a clean and intuitive interface.
  • New feedback mechanisms: Incorporated new feedback mechanisms, to inform users about the success or failure of provisioning actions.
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WHO
WHAT
Bank
Research (Interviews) | Workshops | User stories mapping | Wireframes | Prototyping | Workflow Improvement | UI Design | UI components library |
RESULT
  • The application now has a consistent look and feel throughout.
  • The features in the application have been optimized through collaboration with end users and subject matter experts.
  • New designs have been showcased at various events to the bank employees, and they have received great feedback and increased employee engagement with the project.
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WHO
WHAT
Public heathcare institution
Workshops | User stories mapping | Wireframes | Prototyping | Workflow Improvement | UI Design | UI components library |
RESULT
  • With the participation of subject matter experts in our workshops, we successfully optimized the user flows.
  • The application's user interface consistency received a significant boost through the inclusion of a style guide and a new UI components library.
  • We ensured that our application met the required accessibility guidelines, thereby enhancing its overall functionality
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WHO
WHAT
Retail solution company
Research (GA Review, Survey) | User stories mapping | Wireframes | Prototyping | Workflow Improvement | UI Design | UI components library |
RESULT
  • By conducting research, we were able to identify the most common pain points experienced by users and the features of the old portal that were most frequently used.
  • The new look and feel of the application has made it more appealing and enjoyable to use.
  • The redesigned application userflows have improved the portal's ease of use.
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WHO
WHAT
Electrical engineering company
Workshops | User stories mapping | Prototyping | Workflow Improvement
RESULT
  • The product-adding process reduced the time it takes to create an order.
  • After making several changes to the cart and checkout design, we were able to create a customized solution that greatly improved the ordering process.
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WHO
WHAT
E-commerce solution company
Research (Phone interviews, Survey) | User stories mapping | Wireframes | Prototyping | Workflow Improvement | Usability testing |
RESULT
  • Research was conducted to identify the most frequent pain points experienced by users.
  • Working closely with the product owner enabled faster iteration of the application wireframes.
  • Usability testing was incorporated into the design process to verify the application's intuitiveness.
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WHO
WHAT
Multinational corporation
Workshops | User stories mapping | User flows | Wireframes | Prototyping |
UI Design |
RESULT
  • Through workshops with project stakeholders, we were able to determine the essential features for the application.
  • Design of the navigation and user flows ensures that the application is customized to meet the needs of our users and is user-friendly.
  • By incorporating illustrations, we have created an enjoyable and visually appealing user experience.
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WHO
WHAT
Retail solution company
Competitors analysis | Benchmarking | User stories mapping | Wireframes | Prototyping | Workflow Improvement | UI Design |
RESULT
  • Through the implementation of a new style guide, we successfully achieved consistency throughout the application.
  • We recognized and reworked nonstandard UI elements to enhance the application's usability.
  • The refreshed appearance and user interface of the application have made it more visually appealing and enjoyable to use.
Real estate agency website design case s
WHO
WHAT
Real estate agency
Competitors analysis | Benchmarking | User stories mapping | Wireframes | Prototyping | Workflow Improvement | UI Design |
RESULT
  • Improved User Satisfaction: The redesigned site's intuitive navigation, clear property information, and smooth user flows would lead to a more positive and enjoyable user experience. This translates into greater user satisfaction and reduced frustration.

  • Increased Lead Generation: Prominent calls-to-action, optimized lead capture forms, and persuasive property listings would significantly improve lead generation. More potential clients would contact the agency expressing interest in buying, selling, or renting.

  • Boosted Sales and Rentals: As engaged leads turn into clients, the user-centric design would streamline the sales/rental process. This would ultimately result in increased closed deals for the real estate agency.

  • Enhanced Brand Reputation: A website that is functional, visually appealing, and provides a seamless experience aligns with a professional and client-focused brand image. This strengthens the agency's reputation in the market, attracting more business over time.

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